Currently, 2 certified social workers / pedagogues, 1 child care worker / psychotraumatology consultant and 1 administrative and housekeeping worker are employed at the women's and children's shelter. Volunteers support the team by securing around-the-clock on-call availability. Due to the excellent interaction between full-time employees and volunteers, the women and children experience sympathy, support and solidarity.
The women seeking refuge at the women's and children's shelter are victims of "domestic violence".
This violence includes any and all forms of psychological, sexual and physical aggression..
The service carried out at the women's and children's shelter is unequivocal counselling. We offer help,
to empower the women to help themselves and support the women in how to plan and create their lives independently. During individual counselling meetings and/or group discussions, the violence experienced is directly addressed and psycho-socially processed.
Children at the women's and children's shelter are abused children. Forms of physical and emotional mistreatment which even the children experienced include, for example, beatings, neglect, punishment for no reason, accusations, sexual assault and sexual abuse. The consequences of such mistreatment is mirrored by physical and emotional developmental disorders, especially by speech problems, frequent illnesses, bed-wetting, difficulties at school, feelings of guilt, aggressive behaviour towards themselves or other general behavioural difficulties and sexualised behaviour.
The workers dedicated to the children segment must adapt to children from a range of social backgrounds, with different exposures to violence and the resulting complex deficits, as well as to children of different ages, nationalities, religions and gender. At the women's and children's shelter, the work with children takes up the same priority as the work with women.